COMPLAINTS

When picking up the shipment, please check your package in the presence of the courier. If there is visible damage or breakage on it, you should not accept the shipment.

In that case, please call us at +381 63 500 267 or send an email with your personal data and an explanation why you did not receive the package to info@podrumkrneta.rs.

Our team will contact you, as soon as possible, regarding the next steps you should take.