EXCHANGE OF ITEMS
The product can be exchanged for other within the legal term, provided that there is no visible damage or that it has not been used, and the return costs are borne by the buyer.
The replacement of the article in question must be carried out within the legal term of 14 days from the date of receipt of your order.
In case of deviations in the specification, we undertake to exchange the product for another correct product, and all costs will be borne by the store www.podrumkrneta.rs.
The warranty is not valid in case of damage caused by improper use.
If the replacement of the product is not possible due to lack of stock, we are obliged to replace it with another product of your choice with an additional payment or refund of the difference.
If there is no possibility of replacement, we are obliged to return the money to you, and the return costs are borne by the buyer.
For your esteemed complaints, Podrum Krneta bears all transport costs.